Frequently Asked Questions

You can book directly through our website, where you always get the lowest rates — lower than Booking.com and the other portals — or contact us by email at [email protected]. We also accept bookings through major platforms, but direct booking always guarantees the lowest price and the most flexibility.

Cancellation conditions depend on the rate you choose and are clearly indicated at the time of booking, before you confirm. You will also find them in your booking confirmation email. If you have any questions, just write to us.

To confirm your reservation you pay a 30% deposit of the total amount; the remaining 70% is settled at check-in at the property. The non-refundable rate is the exception and is charged in full at the time of booking.

Check-in is from 14:00 (2:00 PM) and check-out is by 10:00 (10:00 AM). Early check-in or late check-out may be available on request, subject to availability.

Yes, a homemade Mediterranean breakfast is included with every stay. It is served each morning on our panoramic terrace with views of Capri, featuring fresh local ingredients, pastries, fruits, cheeses, and Italian coffee.

Yes, free high-speed Wi-Fi is available throughout the property, including all rooms, common areas, and the garden terrace.

Villa Lorelei has three rooms, for an intimate, family atmosphere. Each room is different and has its own character — just ask Mamy Lucia which one is the right fit for you.

Absolutely. The villa has a lemon garden where children can play, and Mamy Lucia has a special soft spot for children, whom she loves to teach how to make pasta by hand.

We do not have our own pool, but we are 200 m from the Maya Beach Experience beach club with infinity pools, and 200 m from the beach at Marina di Puolo.

We recommend at least 2 nights to enjoy the peninsula at a relaxed pace. In high season the minimum is often 3 nights — please check availability when booking.

No. Mamy Lucia's classes are open to outside guests too. You can come just for the class, even without staying with us — though after an afternoon cooking with Lucia, you will hardly want to leave.

Both. Mamy Lucia teaches in Italian; the team handles communication in English and helps throughout the class. What matters is cooking together — the language of food is universal.

Classes are kept in a small group (maximum 6 people) to ensure an authentic, personalized experience, not an industrial cooking-school lesson.

The standard class lasts about 3–4 hours, including the lunch or dinner made from the dishes you prepared together.

It varies with the season and the available ingredients. Typically: a first course (gnocchi alla sorrentina, fresh pasta, scialatielli), a main course, a dessert (lemon delight, torta caprese) and homemade limoncello. The menu is discussed at the start of the class.

Yes, Mamy Lucia adapts the menu on request. Please let us know in advance when you book.

Directly from the website on the Experiences page, by email or via WhatsApp. Booking is required.

Villa Lorelei is in Massa Lubrense, at Via Partenope 36, about 7 km from Sorrento. By car: take the A3 Naples–Salerno motorway, exit at Castellammare di Stabia, follow the SS145 to Sorrento and continue towards Massa Lubrense. By public transport: reach Sorrento by Circumvesuviana train or by the Curreri bus from Naples airport, then take the EAV bus 088 towards Massa Lubrense and get off at the stop near Ristorante Antico Francischiello. We can also put you in touch with trusted drivers for a private transfer. You will find all the details on our “How to get here” page.

The easiest option is the Curreri bus service directly from Naples airport to Sorrento (about 75 minutes). From Sorrento, we can arrange a private transfer (15 minutes). Alternatively, we can organize a private car transfer directly from the airport. Contact us for details and pricing.

Yes, free private parking is available on-site for guests. The parking area is located within the property grounds. If you are arriving by car, we recommend a GPS-navigable address which we will provide upon booking confirmation.

Sorrento town center is approximately 7 km from Villa Lorelei (about 15 minutes by car). We can help arrange daily shuttle service or provide bus schedules for the convenient SITA bus line that runs along the coast.

We can recommend and put you in touch with trusted private transfer providers. Contact us for information and pricing.

Small dogs are welcome on request — just let us know at booking so we can prepare the right suite. Larger pets are considered case by case; write to us first.

Villa Lorelei is a non-smoking property. Smoking is not permitted inside rooms or common indoor areas. A designated outdoor smoking area is available in the garden.

Children are welcome at Villa Lorelei. We can set up a crib or an extra bed on request (depending on the suite and availability). Let us know at booking so we can prepare everything for you.

Yes, dogs or cats may be present in the gardens of the property. If you have allergies or are uncomfortable around animals, please let us know when you book.